Integrity, Ethics & Compliance Policy

Last updated: May 6, 2026

FBR E-Invoicing is committed to lawful, transparent, and ethical business conduct. This policy defines our integrity framework for service delivery, customer engagement, and compliance operations in Pakistan.

1. Company Details

Business Name: FBR E-Invoicing (Project by Tier3 Pakistan)
Website: https://www.e-invoicing.pk
Email: info@e-invoicing.pk
Phone: 051-8351907
WhatsApp: 03495925350
Address: E11/3 - Islamabad Pakistan

2. Integrity and Transparency

We commit to truthful communication, realistic delivery commitments, and transparent commercial and technical dealings with customers and partners.

3. Ethical Conduct

We prohibit fraudulent practices, misrepresentation, unauthorized access attempts, improper inducements, and conflicts of interest that can compromise objective service delivery.

4. Regulatory and FBR Alignment

Our operational workflows are designed to support compliance with applicable FBR digital invoicing requirements, audit-readiness practices, and broader legal obligations under Pakistani law.

5. Data Confidentiality and Access Control

Customer information is treated as confidential and accessed strictly on a role-based, need-to-know basis for onboarding, support, and service continuity.

6. Anti-Fraud, Anti-Impersonation, and Incident Handling

Any suspected fraud, impersonation, unauthorized system activity, or policy breach is subject to internal escalation, investigation, and appropriate corrective action.

7. Training and Continuous Improvement

We periodically review process controls, documentation, and service practices to strengthen ethical standards, legal compliance posture, and operational reliability.

8. Reporting Concerns

Stakeholders may report ethics or compliance concerns by emailing info@e-invoicing.pk or through official contact channels.